The 8-month arc · May 2025 engagement → CTV Aug 11 2025 → Apr 2026.
The feedback loop was disconnected. The way they measured success was wrong. Acquisition strategies were hitting diminishing returns. Spend climbed +64% MoM yet new-customer CAC blew +55% and one-time CAC blew +142% - Meta CAC held flat at $138 and that was the headline they were tracking. The composed view told the truth: the system needed a strategic pivot.
Operating model reframe delivered. “It was never a Meta problem. It was a mix problem.” Audit → align → bridge. Cash-view (CFO) and accrual-view (CMO) reconciled in one operating model. Vendor measurement became a guide, not a gospel. Triangulation replaced single-source decisioning.
Phase 1 hero · Aug 11 – Oct 5 2025. Halo-forward CAC compressed from a $42.69 pre-CTV baseline to $32.58 over 8 weeks (−24%). Phase 2 (Oct – Dec, 9 weeks of holiday brand-layer cuts) drifted to $41.70. Phase 3 (Dec – Mar, 16 weeks, brand-layer restored at 40% intensity) settled at $40.20. Every week of the 35-week arc held below the pre-CTV baseline. MER trajectory aligns with brand-converted demand landing in highest-retention cohorts.
Is delivery clean? Eight reads. Daily.
Plumbing first. Halo second. Operators read these eight before any downstream signal. If pacing breaks or video completion rate drops below 90%, fix delivery before anything else. Click any tile for the 28-day deep-dive (prediction band + anomaly markers).
Spend + reach + frequency
Inventory + creative + geo + parity
Daily delivery · 28 days
CTV reach + frequency by audience · campaign-to-date
| Segment | Reach (households) | Freq | Spend |
|---|---|---|---|
| M18-34 | 7.74M | 1.37× | $92K |
| F21-44 | 7.65M | 1.39× | $86K |
| M18-65 | 5.53M | 1.95× | $120K |
| M35-54 | 5.28M | 1.47× | $67K |
| M55+ | 4.40M | 1.43× | $54K |
| M25-34 | 2.33M | 1.26× | $26K |
| Category | Reach (households) | Impressions |
|---|---|---|
| Genre + Viewership | 13.39M | 22.00M |
| Broadcast Entertainment | 6.34M | 8.36M |
| Viewership | 3.60M | 5.14M |
| College QR+URL | 2.42M | 2.94M |
| Genre (Sports) + Viewership (Football) · Broadcast Entertainment | 1.73M | 3.58M |